Shipping Policy

If your order is in stock and your credit card has been charged, the item will ship within five business days of the order date. We will send tracking information to the email address you provided during checkout within 24 hours of your order leaving our warehouse. If you do not receive tracking information from us within six business days of your order being shipped, please feel free to contact us at support@xkpngzmt.top.

Estimated Delivery Time

Once your order has shipped from the manufacturer's warehouse, you can expect your product to arrive within 3-5 business days. Please note that custom or out-of-stock items may require a lead time of 4-8 weeks. If you are unsure whether your order is ready to ship, please call or email us at any time. We will do our best to provide you with an estimated delivery time before you purchase. All estimated delivery and shipping times are displayed on the product page.

Note: We work exclusively with product manufacturers to provide you with the best prices without the costs and extra fees of middlemen. Therefore, shipping times are estimates only and are not guaranteed. Once your order ships, we will send you a real-time, automated tracking code. If you have any questions or require further information, please feel free to call +1 713-869-3237.

Damage Claims

Please inspect the packaging upon delivery. If any damage is found, please note this when signing for it. If your item is damaged, please send photos to Support@xkpngzmt.top and we will process an insurance claim on your behalf.